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CHC52021 Diploma of Community Services (Case Management)

CHC52021 Diploma of Community Services (Case Management)

Supported self-paced course
Course Dates Virtual Classroom | Supported self-paced | Apply any time
CHC52021 Diploma of Community Services
(Case Management)

Are you ready to take the next step in your community services career? This advanced qualification can help you achieve your personal and professional goals.

The Community Services sector is growing and offers a wide variety of roles in an area that delivers both job satisfaction as well as career security and progression.

*Please note, the CHC52015 Qualification has recently superseded. The new release, CHC52021 will be available to enrol in shortly...

Career opportunities include:
Community Care Manager
Coordinator of Volunteer Work
Team Leader
Care Team Leader
Family Services Coordinator
Support Facilitator (Community Services)

Duration

12-24 Months

Delivery

Virtual Classroom (supported/self-paced)

Course Frequency

Apply any time

Work Placement

200 hours

Course Requirements

Entry Requirements
  • Students must be at least 18 years of age
  • Complete the pre-entry Language, Literacy and Numeracy (LLN) indicator assessment
  • To begin the course, you will need to hold a blue card. Before your vocational placement, you should confirm if you need NDIS worker screening portal clearance – this takes about three weeks to process. You can apply for both a blue card and worker screening (yellow card) at the same time which can increase your employment opportunities. Students may apply for a Blue and Yellow Card Exemption at the time of enrolment.
Training commitments

Course duration: Recommended to complete within 12-24 months

Placement: 200 hours of work placement required

Delivery mode: Virtual Classroom (supported/self-paced)

Access to learning

RTO Select provides all learning resources via its modern and easy-to-use Learning Management System. 

To complete this course, we suggest that each potential student has basic computer skills such as sending an email, using a printer and scanner, using Microsoft Office programs, and internet skills to undertake online research.

Study requirements

In order to successfully complete a self-paced course it is recommended you have access to the following:

  • Stable internet connection with a minimum download speed of 3mbps 
  • An email account – can be created through Yahoo, Hotmail and Gmail
  • Microsoft Office (2010 version or later) – must include Word, Excel and PowerPoint
  • Current version of a web browser such as Google Chrome or Mozilla Firefox
  • Latest version of Adobe Reader
  • Desktop computer, laptop or tablet
  • Printer and scanner (optional)

How and when fees are charged

Fee for service training

Fee for Service is whereby the full cost of the course is payable by the student or their employer (if applicable). Students may enter into an agreement with our payment partner Debit Success and elect to have their nominated bank account charged through direct debit.

Payments by direct debit are progressively charged over the duration of the course, ordinarily spread over 12 fortnightly payments. Student's may make additional upfront payments, which will be deducted from their course fees, if they so choose.

The maximum amount we can charge prior to the Start of Study is $1,500.

The full details and fees and charges for the service are provided on the Direct Debit link available through our admin team.

Please note: The whole course fee is required to be paid in full before your qualification can be issued. For further information, refer to our Student Handbook.

Payment Plan

We can offer a payment plan through our payment partner Debit Success.

Talk to our friendly team to select the right payment plan for your circumstances.

Contact us

Career Pathways

Graduate job opportunities

If you are a community services worker or unpaid carer this course provides an opportunity to take your career to the next level. 

  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader
  • Care Team Leader
  • Family Services Coordinator
  • Support Facilitator (Community Services)
  • Community Housing Resources Worker
  • Community Development Worker for Social Housing
  • Community Recreation Coordinator
  • Housing Manager
  • Housing Assistant
  • Assistant Community Worker
  • Community Worker
  • Aboriginal Housing Worker
  • Community Services Coordinator
  • Case Coordinator (Disability)
  • Youth Housing Support Worker
  • Family Support Worker
  • Community Access Coordinator
  • Pastoral Care Counsellor
  • Aboriginal Neighbourhood House Coordinator
  • Case Coordinator (Community Services)
  • Welfare Support Worker
  • Senior Youth Worker
  • Disability Team Leader
  • Support Facilitator (Disability)
  • Community Housing Worker
  • Community Work Coordinator
  • Early Intervention Worker
  • Community Program Coordinator
  • Pastoral Care Worker
  • Assistant Community Services Worker

Units of Competency

Core

CHCCCS019 Recognise and respond to crisis situations   

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCDIV001 Work with diverse people   

CHCCCS007 Develop and implement service programs  

CHCDFV001 Recognise and respond appropriately to domestic and family violence  

CHCDEV005 Analyse impacts of sociological factors on people in community work and services  

HLTWHS003 Maintain work health and safety   

CHCMGT005 Facilitate workplace debriefing and support processes  

CHCCCS004 Assess co-existing needs

CHCCSM013 Facilitate and review case management      

CHCPRP003 Reflect on and improve own professional practice 

CHCLEG003 Manage legal and ethical compliance 

Elective

CASE MANAGEMENT specialisation 

CHCCCS003 Increase the safety of individuals at risk of suicide

CHCCSM009 Facilitate goal-directed planning

CHCCSM012 Coordinate complex case requirements

CHCCSM014 Provide case management supervision

CHCCSM015 Undertake case management in a child protection framework

CHCMHS007 Work effectively in trauma informed care 

CHCMHS013 Implement trauma informed care 

CHCPOL003 Research and apply evidence to practice    

Other Available Courses

CHC32015 Certificate III in Community Services
CHC32015 Certificate III in Community Services

Are you a compassionate person wanting to inspire others and enjoy a rewarding career? Gaining a Certificate III in Community Services qualification will set you on your way to achieving your goals.This course can kick start your career and make you more employable by teaching you how to help people in a range of care areas including support, education and welfare.The Community Services sector is growing and offers a wide variety of roles in an area that delivers both job satisfaction as well as career security and progression.Career opportunities include:Community care workerResidential support workerIndigenous youth/ support workerYouth support workerAboriginal Youth WorkerAccommodation Support Worker Are you eligibile for our Skilling Queenslanders for Work project which is proudly funded by the Queensland Government? selectability are pleased to offer the Certificate III in Community Services CHC32015 at no cost to eligible participants. Click here to register your interest!

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CHC33021 Certificate III in Individual Support
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Do you have a passion for helping people? Would you like the work you do to positively impact others' day-to-day lives? Undertaking a CHC33021 Certificate III in Individual Support with RTO Select will teach you how to work with a diverse range of people, provide one-on-one care to those clients and contribute to their ongoing personal development. Those with this qualification can work within the NDIS sector which continues to grow and is in need of more skilled workers, providing students with a promising career pathway. This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for your own outputs. *Please note, the CHC33015 Qualification has superseded. The new release, CHC33021 will be available to enrol in shortly... Career opportunities include:Care assistant / workerCommunity / Disability support workerIn-home respite care worker / giverNursing assistantLifestyle Support WorkerSchool support officer

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We can arrange for interpreter services for most languages

selectability details

ABN 27 174 635 449

NDIS registration 4050002440

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Acknowledgement Acknowledgement Acknowledgement Acknowledgement

selectability acknowledges the Traditional Owners of the land on which we provide services and pay our respects to Elders past, present and emerging. We acknowledge those with lived experience and those who support and partner with us to improve mental wellbeing and prevent suicide across regional Queensland.

Reconciliation Action Plan | Reflect