Meet the team: Archie Villafranca Phillips

Meet Archie, team leader – service delivery, programs, and Clubhouse in Ingham!

Coming up to his first anniversary with selectability, Archie is dedicated to supporting consumers goals to achieve their unique goals, empowering them towards greater independence, and helping them live their best lives.

“For me, it's all about the people – I have a deep passion for understanding human behaviour, body language, and communication styles, which allows me to build strong, meaningful relationships,” said Archie.

With nearly a decade of experience in the telecommunications industry, Archie has a solid background in managing operations, driving business growth, and leading coaching and development initiatives.

His career began in the hospitality industry, where he owned and managed a successful café on the Gold Coast, gaining invaluable business management and customer service skills.

After relocating to Townsville and later Ingham, he transitioned to telecommunications, where he fine-tuned his expertise in operational efficiency and team development.

What brings Archie the most fulfillment in his role is engaging with both current and prospective consumers.

“There’s nothing more rewarding than seeing consumers grow in independence, make positive decisions, and improve their overall quality of life.”

Archie believes it’s the small, meaningful interactions that truly make a difference.

“I’m proud to contribute positively to the lives of our consumers.”

Living in the tight-knit community of Ingham, Archie is constantly reminded of the impact that personal connections can have in a small town.

“The relationships you build and the way you conduct yourself can truly shape the community around you.”

You can find more information about selectability Ingham HERE