selectability excited to welcome new safe space for those in crisis at Townsville University Hospital

selectability is thrilled to announce a new partnership with Townsville University Hospital to ensure community members seeking support in times of emotional distress and crisis have a welcoming (non-clinical) space to go as an alternative to presenting the emergency department (ED).

Townsville Hospital and Health Service (HHS) mental health service group medical director Dr Jason Lee said Wadda Mooli (The Welcome Space) would complement existing crisis services in the community.

"Often people who are experiencing crisis after hours are admitted to an emergency department (ED) and we know a busy clinical space can be incredibly overwhelming for someone who is in distress.

"Ideally, we hope this space will reduce crisis presentations to our incredibly busy ED," said Dr Lee.

selectability Chief Executive Officer Debra Burden said she was thrilled to see Wadda Mooli officially open to members of the public.

"The new Crisis Support Space will see peer workers take those presenting to ED for help to the welcoming space, sit together, have a chat and develop a support plan."

Co-designed with those with lived experience of emotional distress and crisis the space is purposed designed to meet a need in the community.

"selectability will provide peer workers who will work alongside Townsville Hospital and Health Service staff to deliver the service. This partnership will utilise strategies to make a difference to individuals and families who may be struggling."

selectability peer support worker Peter Brown said he knew firsthand how valuable a model of care like Wadda Mooli was.  

"I personally found myself faced with a crisis a few years ago and without knowing where to go, I presented to the ED for help,’" said Peter.  

‘"I quickly realised a busy clinical setting was not what I needed and fortunately, was connected with support networks within the community. 

"Unfortunately, this is not always the case so the creation of a space like this has potential to be life changing for many community members.’"

The Welcome Space (Wadda Mooli) is one of eight crisis support spaces now operating near or nearby a Queensland Health emergency department.

The $10.8 million crisis support space initiative was funded under the 2019 State Budget’s $80.1 million Shifting Minds Suicide Prevention Flagship.

For more information about selectability visit selectability.com.au or reach out to our friendly team on 1800 133 123.